Updated no 5 - 2018

News from Funka
A person write on a laptop. Photo

Target audience customization increasingly common

Funka makes a yearly survey of how the public sector in Sweden works to ensure web content is comprehensible to all. This year shows some interesting results.

People in a square. Photo

Meet us at Global Accessibility Awareness Day and other events

May 17th, Funka will celebrate the Global Accessibility Awareness Day in both Madrid, Spain and Stockholm, Sweden while our Oslo office focuses on the national holiday of Norway. In Genoa, Italy, we will lecture on accessibility at the university.

Web developers at work. Photo

How hard can it be?

Before a new version of a standard is to be released, it is a very good idea to test the requirements in the real world. To make sure the success criteria of WCAG are possible to implement, W3C has used Funka's website as a test object.

Parts of a film studio. Photo

Captions for videos on EN 301 549 now in French and German

The videos about EN 301 549, which Funka made on behalf of Microsoft, have had a huge impact and used in many countries. The videos are now published also with French and German captions.

A person using a tablet. Photo

Funka investigates democracy tools in Norway

To strengthen democracy, many municipalities are starrting to use digital tools for citizen dialogue. In order for everyone to participate on the same terms, the tools must of course be inclusive. Funka has been assigned to investigate how tools for citizen dialogue work for persons with disabilities.

Crowded seminar during Funka Accessibility Days 2018. Photo

Funka Accessibility Days 2018

The tenth anniversary of the Funka Accessibility Days is over and we have started planning for next year. Please have a look at the speaker presentations, photos, illustrations and quotes from the event. Many thanks to participants, speakers, partners, exhibitors and suppliers!

Meeting around a table. Photo

Chronicle: If you order a digital service, you are a product owner

What is actually expected of a product owner? Maria Ström, one of Funka's wise UX designers, reflects on the work process and collaboration between the person responsible for the project and the supplier.

Three questions
Daniel Forslund. Photo

Three questions for Daniel Forslund, county council commissioner with focus on innovation at Stockholm County Council. It is a political appointment, where Daniel represents the Liberal Party.

What does a county council commissioner with focus on innovation actually do?

It is a relatively new position established after the 2014 elections, in order to create a clearer leadership for innovation and digitalization within the Stockholm County Council, thereby accelerate the development. This was the first time a county council raised these important future issues to the highest management.

We need to get better at introducing new technology solutions and using new, smarter working methods. We also want to remove obstacles and understand what kinds of factors that can slow down development. Then we can invest more in modern e-services, apps and other smart solutions to make it easy to both execute and use healthcare services.

How does the Stockholm County Council work with digital innovation?

Digitalization is a survival issue for the organisation. Healthcare professionals generally have a high workload and we need to give them better tools to carry out their work without a lot of administrative or technical hassle. One example is being able to work on the go with modern medical records or automatically report data in quality records. By removing old and unaccessible technology, we can reduce stress and at the same time facilitate for the staff to help more patients. New medical records, as well as a new web platform, is under way, through a large package of measures about digital work environment. Stockholm County Council has also created a special Innovation Fund to support healthcare providers who want to work with innovation.

We need to invest in new technology to make healthcare accessible to all. All healthcare centers should be able to offer a basic range of e-services. But to get ahead we need to work towards measurable goals. We have been working in that way for a long time regarding physical accessibility. Since the turn of the year, we also measure digital accessibility, such as response times when sending an electronic message to one’s healthcare center. The technology should be useful to as many people as possible, and we are now working hard to ensure that new digital care services are accessible to as many people as possible, regardless of technology problems or disabilities.

What would you say is the biggest challenge for accessibility to your organisation and how does Stockholm County Council ensure that new solutions become accessible?

The biggest challenge for Stockholm County Council regarding accessibility is our old technical heritage. We were early with our technology development, but the technology has grown old. It's about time to replace the old medical records and e-services with new ones, as we do now. It has been impossible to introduce new smart ways of communicating when existing technology has so far lagged behind. It affects both staff and patients. An example is to automatically send a patient’s measurement values from technical solutions and sensors he or she has in their home environment, directly to the doctor. But our old systems are not built to receive this data, so we're replacing them now.

In cooperation with the disability movement, Stockholm County Council has started development work on accessible digital technology, with idea generation, test groups, etc. It is a rewarding process of user-driven development. It is important that a cultural change takes place in the county council's organisation, that it doesn’t end up with new policy documents and fancy words, but that the changes will also be implemented in reality. We need to start with the needs and put the users of the systems in focus, both staff and patients.

Our national website for healthcare counseling, is also in need of renewal, so we currently seize the chance to rebuild it. is jointly owned by all county councils in Sweden, with the purpose of developing e-health services for the citizens. Stockholm County Council is now undergoing a very comprehensive process of digital accessibility. The idea is that the Stockholm County Council model should serve as a pilot project, whose experiences could be shared to other county councils.

Other news
Code. Photo

The hands-free creation of a full video game

Programmer want to inspire persons with disabilities to use speech-to-text technology as a tool and highlight their self-made games as a good example of what can be created.

A microscope. Photo

Assistive lab device makes labs more accessible

University of Toronto scientists have built an assistive lab device for students with disabilities. The device can pour, talk and record data, thus making science more accessible.

A person using an ATM. Photo

Increased accessibility with innovative payment services

Barclays presents new digital banking services with increased opportunities and flexibility to help persons with disabilities.

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Funka is the market leader in accessibility in Sweden. Our services cover website development, audits and user testing, on the web as well as in the built environment. Moreover, we provide training and support on all aspects of inclusive design. We are also active in research projects and standardisation. Everything we recommend has been tested in real life. We have offices in Stockholm, Oslo and Madrid.

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